"Company," "we," "us," or "our" refers to Simple Green.
"User," "you," or "your" refers to any individual or entity using our services.
"Services" refer to the web design, hosting, IT solutions, and other offerings provided by Simple Green.
2. Services Provided
Web design and development
Hosting services
DevOps maintenance
IT project management
SEO and digital marketing
24/7 support and high-availability SLAs
3. User Responsibilities
Provide accurate and complete information when required.
Use our services only for lawful purposes.
Not engage in any activity that disrupts or interferes with our services.
Maintain the security of your account credentials.
4. Payments & Refunds
Payment terms will be specified in individual agreements or invoices.
Failure to make timely payments may result in service suspension.
Refunds are only provided under specific conditions outlined in our refund policy.
5. Service Availability & Support
We strive to maintain uninterrupted service but do not guarantee 100% uptime.
Our High-Availability SLA outlines uptime commitments where applicable.
24/7 support is available for eligible customers, as per their service agreements.
6. Intellectual Property
All website designs, software, and content created by Simple Green remain our intellectual property unless otherwise agreed in writing.
You are granted a license to use the final delivered product as per the agreed terms.
7. Pricing & Project Estimates
All listed prices serve as starting points for standard implementations. Your specific project may cost more or less depending on your unique requirements.
Every website project begins with a free consultation to understand your needs and provide an accurate quote.
Factors that commonly influence final pricing include:
Project scope and complexity
Design customization level
Technical requirements
Integration needs
Content volume
Timeline requirements
The development process includes:
Detailed requirements gathering
Custom project quote
Design approval stages
Development milestones
Testing and quality assurance
Launch support
Estimated delivery times are for standard implementations and may vary based on project complexity and requirements.
To receive an accurate quote for your specific project, please schedule a consultation with our team. We'll discuss your requirements in detail and provide a comprehensive proposal.
8. Limitation of Liability
We are not liable for any indirect, incidental, or consequential damages arising from the use of our services, including but not limited to data loss, business interruption, or financial losses.
9. Termination of Services
You violate these Terms.
Payment obligations are not met.
Your actions pose a security or operational risk.
10. Privacy Policy
Your use of our services is also governed by our Privacy Policy, which details how we collect, use, and protect your data.
11. Modifications to Terms
We may update these Terms at any time. Continued use of our services after changes take effect constitutes acceptance of the updated Terms.
12. Governing Law
These Terms are governed by and construed in accordance with the laws of the United Kingdom. Any disputes shall be resolved in the courts of the United Kingdom.
